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YOUR QUESTIONS, ANSWERED

Clarity before the next step.

Explore the essentials of onboarding, payments and wallet-first settlement.

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01

How is my processing rate determined?

Successful domestic and international card payments carry a processing fee of 6%–25%, depending on your business model and sector. Your applicable rate is confirmed before activation. There is no first-month promotional rate. Optional instant settlement is charged in addition to the processing fee.

02

When can I receive my USDT?

Standard settlement is 7 business days below USD 10,000 in cumulative successful payments, 5 business days from USD 10,000 to below USD 20,000, and the next business day from USD 20,000 onwards, including above USD 50,000. These are standard eligibility periods from each successful payment, subject to review and any applicable reserve or hold.

03

Is the instant settlement fee added to processing?

Yes. Your processing rate is 6%–25%, depending on your business and sector. Instant settlement adds 5–15 percentage points to that rate. For example, 10% processing plus 5 percentage points means a 15% total fee, not 10.5%. Processing on the same amount is counted only once. Approval and individual limits apply.

04

Can I keep my current payment provider?

Keep your existing payment provider while you test POSUSDT with part of your payment traffic. Agree the checkout, order tracking and refund flow before taking live payments.

05

Business days and your first payout

The first payout has an initial 10-business-day waiting period from the first successful payment. Business days exclude weekends and applicable banking holidays. The agreed processing calendar and cut-off times are confirmed during onboarding. Blockchain confirmation time is separate from settlement eligibility.

06

How does USDT settlement work?

Customer payment collection and merchant settlement are separate stages. Once a payment is eligible for settlement under your agreed terms, the net amount can be sent in USDT to your approved wallet on the agreed network.

07

Which network should I use?

Confirm the supported network with the team before providing an address. The token and network must match at both ends. Never send funds or provide a seed phrase to verify a wallet.

08

Does signing in activate payment processing?

No. Sign-in gives you a application portal for applications and correspondence. Live processing requires a separate review, agreed terms and confirmed integration access.

09

Can customer payments be refunded?

Refunds and disputes belong to the original payment flow. A USDT settlement does not remove refund or dispute obligations. Agree the process and available balance requirements before launch.

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Bring your ambition.
We’ll talk payments.

Tell us about your business and let’s explore a wallet-first setup.

Talk to our team