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RECORDS THAT CONNECT

Know where the journey stands.

Connect orders, payment outcomes and USDT settlement references in your operational workflow.

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01

Separate the three records

Keep customer order, payment and settlement references distinct. They describe different events and help narrow down an issue.

02

Agree status definitions

Identify which payment outcome permits fulfillment, which needs investigation and which is final. A pending payment should not be treated as a settled balance.

03

Reconcile the net amount

Match eligible payments to fees, refunds and other agreed adjustments. Keep unmatched items visible until they have an explanation.

04

Escalate with context

Send support the reference, expected outcome and observed result. The Application Portal tracks enquiries; it does not currently provide a live transaction ledger.

GOOD QUESTIONS

Know before
you go.

All questions
How is my processing rate determined?+

Successful domestic and international card payments carry a processing fee of 6%–25%, depending on your business model and sector. Your applicable rate is confirmed before activation. There is no first-month promotional rate. Optional instant settlement is charged in addition to the processing fee.

When can I receive my USDT?+

Standard settlement is 7 business days below USD 10,000 in cumulative successful payments, 5 business days from USD 10,000 to below USD 20,000, and the next business day from USD 20,000 onwards, including above USD 50,000. These are standard eligibility periods from each successful payment, subject to review and any applicable reserve or hold.

Is the instant settlement fee added to processing?+

Yes. Your processing rate is 6%–25%, depending on your business and sector. Instant settlement adds 5–15 percentage points to that rate. For example, 10% processing plus 5 percentage points means a 15% total fee, not 10.5%. Processing on the same amount is counted only once. Approval and individual limits apply.

Can I keep my current payment provider?+

Keep your existing payment provider while you test POSUSDT with part of your payment traffic. Agree the checkout, order tracking and refund flow before taking live payments.

KEEP EXPLORING

The next part
of the picture.

YOUR NEXT STEP

Bring your ambition.
We’ll talk payments.

Tell us about your business and let’s explore a wallet-first setup.

Talk to our team